Frequently Asked Questions

7. Interpreters

I don't speak English what will happen?

Please tell us immediately if you need an interpreter and the language and dialect that you speak. You are able to do this on your appeal form. An interpreter will be provided free of charge to interpret for you at the full hearing. If you do not have a representative an interpreter will also be booked if there is a Case Management Review.

Can I bring my own interpreter?

You can bring your own interpreter but they will not be allowed to speak to the Tribunal or interpret the proceedings for you. This is because the interpreters we use are from a panel of interpreters, they are impartial and have shown they have skills which have been independently assessed.

I haven't asked for an interpreter but I need one. What should I do?

You need to write/fax your request for an interpreter to AIT Arnhem Support Centre, PO Box 6987, Leicester, LE1 6ZX at least 5 days before the hearing.

Fax: 0116 249 4130 or 0116 249 4252. If you are faxing from overseas the numbers are 0044 116 249 4130 or 0044 249 4252

It would be helpful to include your appeal number in any correspondence.

If your appeal hearing is within 5 days you should make your interpreter request directly with the Hearing Centre dealing with your appeal. If you need contact information for the Hearing Centre you should be able to find this on your Notice of Hearing or alternatively please telephone the TribunalsīCustomer Service Centre on 0845 6000 877/0044 845 877

Do staff at the Tribunals Customer Services Centre speak a range of languages?

Some staff are able to speak other languages and dialects. They also have access to interpreters.